PURCHASES MADE FROM BOTH ONLINE AND OFFLINE UNAUTHORISED DEALERS

  1. Products have not been processed with Phiten Japan patented Aqua Metal Technology
    1. Which means you are just paying for something that doesn’t provide you with the benefits of Phiten product
  2. Products are not guaranteed authentic
    1. Which means you are not getting what you intended to pay for.
  3. Products don’t come with a valid warranty
    1. Does not provide an assurance that the purchases are safe to use
    2. It has not passed our stringent Quality Control checks
  4. No customer service for follow up should any health-related issues arise after using non-authentic products purchased from unauthorised dealers
  5. Pre -Cautionary measures must be taken at all cost as when we are dealing with health issues.
  6. We strongly encourage consumers not to place price, convenience and privacy above their health.
  7. Be cautious when shopping online and buy from websites with established retail presence.
  8. Health products SHOULD NOT be purchased from dubious or unfamiliar sources.

PURCHASES NOT MADE FROM PHITEN SINGAPORE

  1. We will not accept any repairs, exchange or inspection if the products are not purchased from Phiten Singapore. The reasons are:-
    1. We cannot be assured that the products are authentic
    2. We are not able to ascertain the effectiveness of the product that is not purchased from us.
    3. Our product liability insurance only guarantees purchases made from Phiten Singapore
  2. We will just accept repairs, exchange or inspection with a valid Singapore issued warranty and an official Phiten Singapore receipt
    1. While Phiten Singapore will take all measures to keep customers’ records, it is the onus of the customer to present the official receipt as proof of purchase
    2. We would like to suggest that customer to take a picture of the official receipt for their safekeeping

TO SHARE: PLEASE READ THIS BEFORE YOU BUY FROM UN-AUTHORISED BOTH ONLINE AND OFFLINES

http://www.hsa.gov.sg/content/hsa/en/Health_Products_Regulation/Consumer_Information/Consumer_Guides/Dangers_of_Buying_Health_Products_Online.html